Become a supplier

What it takes to be an approved supplier

Our suppliers

Thank you for your interest. Our suppliers play an important role in helping our customers look to the future with confidence.


What we buy

Indirect goods and services:

  • Contact centre and operational administration
  • Communication and marketing
  • Financial services
  • IT goods and services
  • Property and facilities management
  • Resourcing, consultancy and legal services

Insurance claim products (Direct goods and services):

  • Household emergency services
  • Household goods
  • Household technology
  • Property repair goods and services
  • Vehicle recovery/repair/hire

Medical Services (Direct goods and services):

  • Digital GP
  • Medical screening
  • Second medical opinion
  • Employee wellbeing

Our expectations

We expect suppliers to meet our standards and share our values


We understand the positive difference we make in our customers’ lives every day. We truly listen to see beyond the policyholder to a person with plans and dreams.


We stand up for what we believe in. We act with courage, keep our promises and take ownership of our work. We understand the impact we have on the world and take seriously the responsibility that brings with it.


We recognise the strength that comes from working as one team, collaborating and winning together for Aviva, for each other and for our customers.


We believe the best is still to come – for our customers, our people, and society.  We’re not just here for now; we’re here to imagine and to innovate for the future.

Invited to tender?

If you have been invited to participate in tender activity, please click below to submit your details.

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Have questions?

Visit our frequently asked questions page.

Go to FAQ

Understand our standards

How we work with suppliers in our supply chain.

Learn more