Frequently asked questions

General questions

Who do I contact if I have a query?

How do I log into the Aviva Supplier Portal?

Ariba Network Invoicing Help

Will I get a purchase order?

Where do I send my invoices?

When will you pay my invoice?

How quickly will you pay my invoice?

How to submit invoices

Email Notifications

How to downgrade your Ariba Network account type from Enterprise to Standard

Enabling attachments

Adding Invoice to Contract permission to user roles

Creating Parent and Child Relationships

Ariba Supplier Registration Help

We've gathered a selection of help documents which you will find useful for registration and administration of your supplier details on the Ariba Network.

How to register as a supplier to Aviva via the Ariba Network

How to update your supplier registration details

Ariba Account Administration

How to raise an Ariba support request

Accessing an event e.g. RFx

Become a supplier

What it takes to become an Aviva supplier.

Learn more

Settling invoices

Paying your invoice on time.

Learn more